Kuulo

Legal

Terms and Conditions

Version

This version of Terms and Conditions was revised on 07.09.2026.

Introduction

Thank you for visiting the Kuulo website (the “Website”).

These terms and conditions (the “Terms and Conditions”) are a legally binding contract between you and CL3 Holdings Ltd, trading as Kuulo (“Kuulo”, “we”, “us”, or “our”), and govern your use of the Website and all texts, information, software, graphics, and other materials that we may from time to time make available to you through the Website (altogether, “Content”).

Please read these Terms and Conditions carefully before using the Website. If you use the Website, you accept and agree to be bound by these Terms and Conditions. If you do not agree with these Terms and Conditions or any part thereof, please do not use the Website.

Changes

We may modify, update, add, or remove provisions of these Terms and Conditions from time to time. The new version comes into effect from the date it is placed on the Website. Your continued use of the Website following any such modification will mean that you have read and accepted the new version.

Where a change materially affects your use of a paid Kuulo service, we will take reasonable steps to notify you before the change takes effect. If you do not agree to the revised terms, you must stop using the affected service.

Availability of the Website

We will use reasonable efforts to ensure that the Website is available to you. However, from time to time it may be completely or partially unavailable for reasons beyond our control or for planned and unplanned maintenance. You acknowledge and agree that there may be errors and bugs in the Website.

We reserve the right to modify, suspend, or discontinue any part of the Website. Where practicable, we will give you reasonable notice of material changes. We do not guarantee that any Content or feature will always be available.

Your interaction with the Website

Using our Website, you acknowledge and agree:

  • not to use the Website, or any Content for any unlawful purpose;
  • not to send us any inaccurate, incomplete, false, abusive, harmful (including malware and viruses), or otherwise objectionable information through the contact forms provided by the Website;
  • not to use any device or software to crash, delay, or otherwise damage their operation;
  • not to attempt to gain unlawful or unauthorised access to the Website code, Kuulo, computer systems, or networks connected to any server associated with them;
  • not to submit materials that are copyrighted, protected by trade secrets, or otherwise subject to third-party proprietary rights unless you have a valid legal basis to do so; and
  • not to publish advertisements or solicitations of business on our behalf without our written authorisation.

Intellectual property rights

All Content, commercial names, trademarks, logos, software, design, and other materials displayed on the Website or made available through Kuulo are protected by applicable copyright, trade dress, trade secret, trademark, and other proprietary rights, and are owned by CL3 Holdings Ltd, its licensors, or other providers of such materials. All such rights are reserved.

You may use the Website for your information and personal or internal professional purposes. You are not allowed to use copyrighted materials, trademarks, or logos displayed on the Website or in Kuulo without our prior explicit written approval.

Links to third-party resources

Our Website may contain links to third-party websites and other resources provided by third parties. We are not responsible for, and have no control over, the content of such links.

If you decide to access third-party websites or resources linked to the Website, you do so entirely at your own risk and subject to the terms of use for those websites. We are not responsible or liable to you or any third party for content provided by third parties.

Information collection

Processing of your personal data in connection with your use of our Website is governed by our Privacy Policy. Our use of cookies and similar technologies is governed by our Cookie Policy.

Disclaimer

Our Website, the Content, and any downloadable materials are provided on an “as is” and “as available” basis without representations and warranties of any kind, whether express, implied, or statutory, to the fullest extent permissible under applicable law, including implied warranties of merchantability, title, non-infringement of third-party rights, and fitness for a particular purpose.

We do not represent or warrant that the Website, the Content, or downloadable materials will be secure, complete, uninterrupted, or error-free, or that they are free of harmful components. Kuulo is not a substitute for professional legal, medical, financial, or other regulated advice.

Nothing in these Terms and Conditions affects your statutory rights as a consumer under the Consumer Rights Act 2015 or other applicable consumer protection law.

Limitation of liability

To the fullest extent permitted by applicable law, we and our affiliates will not be liable for indirect, special, incidental, consequential, or punitive damages, or for loss of revenue, profits, business, use, goodwill, or data, arising out of or in connection with your use of, or inability to use, the Website, any website linked to them, or any Content.

Subject to the limits above, our total aggregate liability to you for any claim arising under or in connection with these Terms and Conditions or your use of the Website will not exceed the greater of the amount you paid us for Kuulo in the 12 months preceding the claim or £100.

Nothing in these Terms and Conditions limits or excludes liability for death or personal injury caused by negligence, fraud or fraudulent misrepresentation, or any other liability that cannot be excluded or limited by law.

Indemnification

To the extent permitted by applicable law, you agree to defend, indemnify, and hold harmless CL3 Holdings Ltd and its officers, directors, employees, representatives, agents, and licensees from and against any claims, liabilities, damages, losses, and expenses relating to or arising from your use of the Website in breach of these Terms and Conditions, your fraud or wilful misconduct, or your violation of applicable law or third-party rights.

Governing law

Any claim relating to the Website, or these Terms and Conditions shall be interpreted in accordance with, and governed by, the laws of England and Wales. Any dispute of any sort that might arise between you and us in connection with your use of the Website shall be subject to the exclusive jurisdiction of the courts of England and Wales.

If you are a consumer resident in Scotland or Northern Ireland, you may bring proceedings in your local courts. Nothing in this clause prevents you from seeking urgent or interim relief in any jurisdiction where that relief is available.

Waiver and severability

Our failure to exercise any right under these Terms and Conditions or to enforce any provision will not be deemed a waiver of that right and will not restrict us from exercising it later.

If any provision of these Terms and Conditions is found by a court or other competent authority to be invalid or unenforceable, the remaining provisions will remain in full force and effect. The invalid provision will be interpreted or replaced to give effect to the parties’ intentions as far as the law permits.

Entire agreement

These Terms and Conditions, together with the Privacy Policy and Cookie Policy, constitute the entire agreement between you and us regarding your use of the Website, and supersede all prior representations, agreements, or understandings about that subject.

Contact us

If you have any questions or concerns about this terms and conditions, please contact us using the details below:

CL3 HOLDINGS LTD (trading as Kuulo)
167–169 Great Portland Street, London, England, W1W 5PF
Company number: 16504597
support@kuulo.ai